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ISO Consultants in Kolkata

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Hospital accreditation has been defined as “A self-assessment and external peer assessment process used by health care organizations to accurately assess their level of performance in relation to established standards and to implement ways to continuously improve. Critically, accreditation is not just about standard-setting: there are analytical, counseling and self-improvement dimensions to the process. There are parallel issues around evidence-based medicine, quality assurance and medical ethics (see below), and the reduction of medical error is a key role of the accreditation process. Hospital accreditation is therefore one component in the maintenance of patient safety.

Broadly speaking, there exist two types of hospital accreditation:

  1. Hospital and healthcare accreditation which takes place within national borders - NABH
  2. International healthcare accreditation .

Hospitals and healthcare services are vital components of any well-ordered and humane society, and will indisputably be the recipients of societal resources. Hospitals should be places of safety, not only for patients but also for the staff and for the general public, is of the greatest importance. Quality of hospitals and healthcare services is also of great interest to many other bodies, including governments, NGOs targeting healthcare and social welfare, professional organizations representing doctors, patient organizations, shareholders of companies providing healthcare services, etc. However, accreditation schemes are not the same thing as government-controlled initiatives set up to assess healthcare providers with only governmental objectives in mind - ideally, the functioning and finance of hospital accreditation schemes should be independent of governmental control.

How quality is maintained and improved in hospitals and healthcare services is the subject of much debate. Hospital surveying and accreditation is one recognized means by which this can be achieved.

NABH Standards for Hospitals - National scheme

National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India, set up to establish and operate accreditation programme for healthcare organisations. the board is structured to cater to much desired needs of the consumers and to set benchmarks for progress of health industry. The board while being supported by all stakeholders including industry, consumers, government, have full functional autonomy in its operation.  

NABH Standards for hospitals, 2nd Edition, November 2007 has been released. This standard has been accredited by International Society for Quality in Healthcare (ISQua). The approval of ISQua authenticates that NABH standards are in consonance with the global benchmarks set by ISQua. The hospitals accredited by NABH will have international recognition. This will provide boost to medical tourism.

The standards provide framework for quality assurance and quality improvement for hospitals. The standards focus on patient safety and quality of care. The standards call for continuous monitoring of sentinel events and comprehensive corrective action plan leading to building of quality culture at all levels and across all the functions.

The 10 chapters in the standard reflect two major aspects of healthcare delivery i.e. patient centered functions (chapter 1-5) and healthcare organisation centered functions (chapter 6-10).


Outline of NABH Standards:

Patient Centered Standards

  1. Access, Assessment and Continuity of Care (AAC).
  2. Care of Patients (COP).
  3. Management of Medication (MOM).
  4. Patient Rights and Education (PRE).
  5. Hospital Infection Control (HIC).
  6. organisation Centered Standards

  7. Continuous Quality Improvement (CQI).
  8. Responsibilities of Management (ROM).
  9. Facility Management and Safety (FMS).
  10. Human Resource Management (HRM).
  11. Information Management System (IMS).


Accreditation Program of NABH


Why Quality Foundation – Kolkata


Consultants of Quality Foundation follow a Structured approach Process flow diagram for System Development for developing ISO 9001:2015 Quality Management Systems through consultancy and training services, involving all concerned personnel ( Scope of Consultancy ) there by developing the competence in personnel for documenting, implementing, maintaining and also aiming for continual improvement during and after completion of consultancy, training and handholding services.

Consultants of Quality foundation are the Only Senior consultant registered with National Board of Quality Promotion /Quality Council of India, in the eastern region, Kolkata. Strongly believes in Value addition, Provides Customised Solutions. We have Doctors and health care professional expertise, who provide training and consultations to Accreditation for Hospital and health care units.



Quality Foundation
Kolkata Office D14/6 Purbasha Hsg. Estate, 160 Manicktala Main Rd, Kol 700 054, Phone No.: 033-23598541 Mob : +919831350433 Email Id: , Bhubhaneswar Office 240/15B, Lane-8, Aerodrum Area, Bhubhaneswar 751020 M 9438820572

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